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Our Policy

Privacy Policy for Nelkap Group Limited

At Nelkap Group Limited, we are committed to maintaining the trust and confidence of our visitors to our website. In this Privacy Policy, we have provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Collection and Use of Personal Information:

  • Information You Provide: We collect personal information that you provide to us when you request information, register for our services, or make a purchase. This may include your name, address, email address, phone number, and payment details.
  • Information We Collect Automatically: When you visit our website, we may automatically collect certain information from your device. This includes data such as IP addresses, web browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Use of Information: We use the information collected to fulfill your requests, process transactions, communicate with you about orders, services, products and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews, and recommend merchandise and services that might be of interest to you.

Cookies and Web Analytics:

  • Our website may use “cookies” to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
  • We may also use third-party service providers to monitor and analyze the use of our website.

Sharing of Personal Information:

  • We do not sell, rent or trade email lists with other companies and businesses for marketing purposes.
  • We may share your personal information with our business partners, suppliers, and subcontractors for the fulfillment of your orders and services.
  • We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security and Rights:

    Security:

  • We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
    Your Rights:

  • You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at [policy@nelkapgroup.com]

Changes to this Privacy Policy:

  • We may update this policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [policy@nelkapgroup.com] or by mail using the details provided below:

    Nelkap Group Limited,  Lilongwe, Malawi. Africa.